Photoshop won't add media flies (MP4) from my Gopro

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hi,

 

i'm (very) beginner @ photoshop, gopro, , editing please patient.

 

i've been following steps in video tutorial editing videos in photoshop @ step 2, adding media files, i've got problem. keep getting error message saying "the file not opened".  i've had through forums , can find threads on problem relating premier elements, , solutions incredibly complicated. maybe mp4 files.

 

i'm operating windows 10 x64 bit on surface pro.

i purchased photoshop cc 2015 , downloaded 2 months ago.

the files want edit .mp4 gropro hero4 black.

 

i have no idea serial numbers of doov-a-lackies or how computers work on inside.

 

hopefully can give me link simple software update or something.

 

thanks.

i believe gopros use .mov format , require quicktime codec installed.



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