Adobe Acrobat Pro DC Error while saving Sticky Note and edit the pdf to mapped drive

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adobe acrobat pro dc(15.006.30121)  installed on windows 7 platform. each user has set of mapped drives correspond projects.

 

once new sticky notes added pdf , try save pdf document mapped drives  .it  shows following error

 

"the document not saved .the file may read-only ,or user may have open. please save document different name or in different folder "

 

is there reason acrobat doing ?can tell me about? i've searched online haven't found useful

 

i tried below . doesnt work me either.

 

to disable protected mode:

start adobe reader

edit - preferences - security (enhanced)

uncheck enable protected mode @ startup

close preferences & close reader

 

thanks

hi jasimtp  ,

 

please provide exact dot version of software & os installed @ system .also check whether there update available software after going through "help > check updates "

follow thread reset preferences acrobat software :- how reset preference settings in acrobat.

open acrobat, navigate menu & repair installation.

please try save file local drive & check same .

also make sure document should not remain open in other application well

would know happening document or one.

please check after recreating document well 

 

regards,

yatharth



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