trying to download but keeps saying installed disc is damaged

i've been trying download cs5 new computer every time download , try instal it says installation disc damaged , eject it, i've downloaded dozen times , comes same issue

i want talk real person

when ask question need provide basic information

-forum quick start https://forums.adobe.com/docs/doc-5601

mac or windows, , version of operating system?

recent mac , windows operating systems have been known cause "odd" problems

are using computer administrator account full read/write permission?

 

if mac el capitan read below

cs6 , earlier programs have not been tested , not updated run on mac el capitan

-which means try use cs6 , earlier @ risk of having problems

-you may cs6 , earlier programs install , run, or may not (some do, don't)

-java https://helpx.adobe.com/dreamweaver/kb/dreamweaver-java-se-6-runtime.html may help

install cs5 on mac 10.11 https://forums.adobe.com/thread/2003455 may (also other cs5)

-also temporary security change https://forums.adobe.com/thread/2039319

-http://mac-how-to.wonderhowto.com/how-to/open-third-party-apps-from-unidentified-developer s-mac-os-x-0158095/

-and more on gatekeeper https://support.apple.com/en-au/ht202491

 

if windows 10 read below

cloud & win10 https://helpx.adobe.com/creative-cloud/kb/windows_10_compatibility_faq.html

-also, current products tested , updated compatibility windows 10

-so if have older program, update windows 10 @ risk of problems

-you may cs6 , earlier programs install , run, or may not (some do, don't)

an idea may work install and/or run old programs in windows 10... works some, not others

-http://www.tenforums.com/tutorials/15523-compatibility-mode-settings-apps-change-windows-1 0-a.html

-or run administrator http://forums.adobe.com/thread/969395 assign full permissions may help... says encore, required adobe programs (this not same using administrator account)

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