Error message when Publishing Online.

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after numerous attempts, continue error message when trying upload document publish online.

i have done troubleshooting , have found it's related video files embedded in document. if remove video files document , publish online, document publishes.

https://indd.adobe.com/view/0c309992-fcf2-4a74-89ac-9af92464eb8c

 

is there solution resolve error message?

please help

 

error message:

error-message.jpg

what format did use video files? best mp4, h264 encoding. how large they?



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