ADE connections problems

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please help! have been trying open ebook urgently need. every time try open it, says "digital editions not connect fulfillment server. please make sure connected internet." have tried lot of solutions after reading different forums, such turning off firewall, downloading 3.0 , 2.0, , restarting computer. have tried deactivate account using shortcut command+shift+d since have mac doesnt anything. urgently need book, please help!

disable of firewall not allways help. better add digital edition sure programm in firewall. if not work should check other securty programs on system or in router.



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