Premiere Elements 12 - Constantly Crashing

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good morning,

 

i'm using premiere elements 12 , crashing.   can't load existing project before closes.  tips or tricks appreciated, i'm @ point 15 minute project taking 15 hours.

 

thank you,

what operating system using on? have reinstalled in since you've changed or upgrading operating system?

 

does program crash before add media or after you've added video and/or photos?

 

what model of camcorder video coming , format , resolution it?

 

are using photos in project? if so, have resized them no larger 2500x1850 pixels (72 ppi)?

 

there factors causing problems. we'll need details particular situation.

'



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