I just purchased the Acrobat Pro DC full desktop software only. It downloaded fine, but when I go to install the download, it gives me an "access violation at address 00000000. read of address 00000000." Can someone please help? Thank you!

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i purchased acrobat pro dc full desktop software only.  downloaded fine, when go install download, gives me "access violation @ address 00000000. read of address 00000000." can please help?  thank you!

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