Error while combining Excel files into a PDF

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hello,

 

suddenly on multiple computers in our organization receive error when combining excel files , can't complete operation. if try convert single excel file works perfectly, combine features has issue.

 

we using adobe acrobat pro dc version 2015.006.30121 , if try search updates says it's latest version installed. office installed 2016 (office 365)

 

here screenshot altough in italian error says: acrobat doesn't support pdf conversion of 1 or more of files. remove files or switch settings , choose portfolio pdf.

obviously suggested portfolio pdf doesn't sort effect.

 

every excel file in windows marked upper left exclamation mark. excel files, created scratch test.

 

this big issue our organization effecting users, please or find way contact support?

 

many thanks

 

 

combine.jpg

hello,

 

current version of adobe acrobat pro dc version 2015.010.20060. depending on update preferences, may require full permissions systems admin implement updates of adobe products inside organization.

 

regards



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