Adobe Reader DC crashes for certified PDF's

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i have downloaded e-transcripts in certified pdf format 2 universities went to. yesterday when downloaded it, worked fine reader dc plug-in in chrome opened transcript. today when downloaded second transcript, plug-in crashes , when save pdf desktop , try open directly opening reader first, crashes.

 

when open reader dc, first following message:

 

fetching certificate revocation list from

http://crl.globalsign.com/gs/gsprmsha2adobe.crl

 

then window disappears , dc reader stops responding.

 

what going on? how fix need view transcripts?

hi g_sahdev,,

 

please provide exact dot version of software & os installed @ system .also check whether there update available software after going through "help > check updates ".

follow thread reset preferences acrobat software :-  how reset preference settings in acrobat.

would know happening other documents or these one.

please check different user account admin rights replicate issue .

 

regards,

yatharth



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