Thumbnails not working after May 2016 Update

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i updated reader xi, kept since thumbnails still working win10 64bit.

 

i updated reader dc, went preferences > general > show thumbnails in explorer [enabled]

then waited windows install finish. clicked make adobe reader default pdf program.

opened folder pdf files , thumbnails not generating. purged thumbnail cache using disk clean , restarted.

still no thumbnails, further suggestions?

thanks.

hi bensonc,

 

please try uninstall adobe reader dc using cleaner tool download adobe reader , acrobat cleaner tool - adobe labs , restart system.

then re-install link: adobe - adobe acrobat reader dc distribution. check if helps.

make sure check box "enable pdf thumbnail previews in window explorer".

let know if still experience issue.

 

regards,

meenakshi



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