PDF/Printer Issues

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although can print out word , other files, i'm unable print out pdf file. when trying print out, box comes saying document not printed, box saying no pages selected. appreciate in knowing how resolve issue. thanks

hi bernieg62151993,

 

please try following option in adobe application:

 

navigate edit menu> preferences:

  • under documents set "view documents in pdf/a mode never drop down list.
  • under security(enhanced) unmark box "enable protected mode @ startup".

 

also refer troubleshooting steps provided in kb doc : troubleshoot pdf printing in adobe acrobat , reader

 

regards,

meenakshi



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