Lightroom will not show imported iPhone videos

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hi,

 

i'm on lightroom 6 on osx 10.11. bring across photos , videos taken our family iphones (iphone 6).

photos work great.

videos not.

in lightroom, video (.mov) files originated on our iphones have exclamation next them "lightroom has encountered problems reading video" - , not play in lightroom (note lightroom knows video length - shown against grey background in grid mode - can @ least _some_ info mov file).

if "photo > show in finder" - video play absolutely fine within quicktime player.

 

can me wrong? seems such simple thing not working......

 

cheers,

 

dave

hi aconstnull,

 

you should have videos saved on particular location , should accessible via finder, if have import videos under photos or itunes lightroom won't able see it.

 

lightroom can import following file types:

  • camera raw formats
  • dng
  • tiff
  • jpg
  • psd
  • cmyk files
  • png
  • avi, mov, mp4, , other video files

 

refer: supported file formats in lightroom

 

let know if helps.

 

regards,

mohit



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