Adobe Acrobat Reader DC - Freezes or Crashes on RDS Server

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we running latest version of adobe acrobat reader dc on microsoft windows 2012 r2 standard rds (remote desktop server). when users open pdf document documents cause acrobat reader freeze (not responding). problem pdfs architect drawings. have tried of tricks on web without success. found removing plugins c:\program files (x86)\adobe\acrobat reader dc\reader\plug_ins directory fixes , program not freeze. have tried putting them 1 one , last 1 breaks it. obstacle it's not same last one. have 4 plugins removed , working. 4 dropboxstorage.api, ebook.api, makeaccessible.api, readoutloud.api, , saveasrtf.api. issue not related these 4 plugins. choosing help>repair replace these plugins , break again. have multiple clients issue , assistance appreciated.

thanks!

hi ,

 

please refer following links , see if helps.

protected mode troubleshooting | adobe reader

 

performance issue viewing pdf files on terminal server using reader or acrobat

 

regards

sukrit dhingra



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