PC compatibility problem

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i did 1 year subscription , crative cloud says have compatibility problem.i uninstall , install again doesnt work stil ,before had free month , creative cloud work perfectly,someone can me?

when ask question need provide basic information

-forum quick start https://forums.adobe.com/docs/doc-5601

mac or windows, , version of operating system?

recent mac , windows operating systems have been known cause "odd" problems

are using computer administrator account full read/write permission?



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