Lightroom 6.5 crashes on start up

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i have stand alone lr 6.5 on macbook running mavericks 10.9.5

 

everything working fine until today when tried use nik collection plug-ins. chose edit tiff copy of lightroom .dng file in nik collection output sharpening - plug in opened file exported lightroom did not load ie. see name of file screen didn't show image white , black checkered pane. sliders worked not see image @ all. went nik collection , found this:

 

crashes on mac os - nik collection help

 

i followed instructions , deleted duplicate ( greyed out , set off ) arial fonts thinking help.

 

after that, went lr , tried plug-in again. same happened - i.e. black , white checkered image pane. tried save file , export lr. exported tiff file did appear in lr black on preview pane. after no longer open lr - crashed every time i'm trying open it.

 

i'm thinking exported file somehow got corrupted don't know how resolve issue. can't find answers online.

hi caris

 

please turn off graphics processor lightroom preferences.

 

open lightroom

go lightroom preferences edit menu

click on performance tab

uncheck graphics processor

restart lightroom

 

also, can update lightroom 6.5.1 version well.

 

let know if helps.

regards,

mohit



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