Adobe Campaign - Invisible folders

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i've been working workflows , deliveries months. today when openen campaign delivery folder empty.

when create new delivery appears on colleagues computer not on mine. can't see delivery templates in explorer view. why?

 

i've tried filter button right , reinstalled whole program. nothing helps. i've checked colleague , have same security properties marked.

 

help needed!

it hard without access environment. in production adobe campaign? if so, can reach out technical support?

linda



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