trying to use bought used

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ok i'm trying figure out how open , install adobe photoshop elements 14 , adobe premiere elements 14 computer. bought package off online facebook site. when put in asked serial number or redemption code. have paper in box has redemption code on when enter it wont work pop pops saying oops! code doesn't seem active. please contact retailer purchased card from, or use different code. more information contact customer support , order phone. seen form said serial number located on of cd envelope have number on backs of both cd slips. cant seem figure out how work. asked lady if had recept program , told me wouldn't know be. can ????

did former owner complete required license transfer able sell you?

 

transfer (selling or giving software away) https://forums.adobe.com/thread/1355892

-you may not sell or transfer education serial number



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