Can't see video files in Premiere Pro CC 2015

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hi,

 

i've downloaded premiere pro first time on computer , can't work.  can import video files, can't see in source screen when try play them within premiere (same on program screen).  can hear audio, don't picture.  problem seems happening regardless of file extension (mp4, avi, mov).  ideas?  please let me know if need provide more information.

 

thanks!

 

windows 10 pc

nvidia geforce gtx 960

intel i7

 

i black screen when open premiere:

 

 

i feel sort of problem related graphics card, have no idea.



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