Photoshop CC 2015 - INSTALLER FAILED TO INITIALIZE

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hey folks,

 

i need here. i've been using photoshop cs7  while, , decided upgrade photoshop cc 2015. uninstalled the  ps cs7 , downloaded ps cc 2015. clicked on set file, , got pop box saying "we've encountered following errors. installer failed initialize.please download adobe support advisor detect problem"

i went online find out adobe support advisor has been discontinued.

i've searched forum , other sites  possible solutions it. i've tried recommended.

like renaming oobe folder oobe.old. i've used cc cleaner clean system. i've installed adobe application manager twice, proved abortive.

 

your advise , possible solution highly appreciated,

 

thanks in advance

uninstall whatever have , use cleaner tool afterwards.  download , install cc.

 

adobe creative suite cleaner tool

helps resolve installation problems cs3 thru cs6 , creative cloud

http://www.adobe.com/support/contact/cscleanertool.html

 

download/install desktop application, sign in, install subscription application(s).

https://helpx.adobe.com/creative-cloud/help/download-install-app.html

 

creative cloud desktop

https://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

 

sign out, sign in | creative cloud desktop app

http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

 

install, update, or uninstall apps

http://helpx.adobe.com/creative-cloud/help/install-apps.html



More discussions in Downloading, Installing, Setting Up


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