Cannot replace header-background.jpg - really...

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hi,

 

i searched forums , found 1 woman's answer, file name did not include extension. not case here.  have deleted header-background.jpg image production site , still shows up, not appear location of actual image.

 

it standard, green city scape background header simple responsive template.

 

  1. i've accessed file manager , tried overwrite current "header-background.jpg" did not work.
  2. i've deleted file completely, saved, reposted new image, same name avoid going change file name in css file.
  3. i've used edit mode , developer mode check on css , other point replacing image new 1 titled, "header-background-vai.jpg"
  4. i've gone page templates , checked reference layout.css , looks correct.

 

i'm not newbie...i don't understand what's going on.

please asap, need swap header image out asap because people being referred site right , brand not correct.

 

i've never posted asking before tonight, , simple, i'm certain...it's frustrating.

 

so, thank in advance abc support community coming rescue in time of need!

 

stephanie

here's see:

chrome_2016-05-19_13-50-39.png

 

perhaps green cityscape image stuck in 1 of caches between , site?

 

most dev tools offer option disable cache, here's enable in chrome dev tools:

 



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