Nik Collection greyed out in Photoshop CS6

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i  installed google's nik collection on 2009 imac running el capitan (iosx 10.11.4). plug-ins work aperture 3 , lightroom 6, none photoshop cs6 (version 13.0.6 x64).

 

in photoshop, under filter menu, nik collection greyed out though plug-ins appear under menu photoshop/about plug-in.

 

on starting photoshop nik selective pop-up appears. however, trying start of apps there produces (for dfine 2, example) message 'the command “dfine 2” not available.'

 

hence these questions:

  1. is there solution this?
  2. would reinstall photoshop?
  3. in case of latter need last 4 digits of serial number, first 20 being given under help/system info...

 

any appreciated. direct contact adobe seems virtually impossible.

 

thanks

nick kennedy

check image mode , bit depth of document.

 

image>mode

 

try rgb color and/or 8 or 16 bits/channel if document in image mode and/or bit depth.



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