Where are my presets and why are new ones not showing?

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so i've been trying set lightroom modeile , failed , in process, i've managed erase 800 presets use daily. i've started put few of ones use lot in, nothing showing. im frustrated surely if asking me if want install , click ok, installing right? wrong!!

 

any grateful.

 

nelly

hi nelly,

 

could please let me know version of lightroom installed on computer?

also operating system working on, windows or mac?

and extension of lightroom presets, .lrtemplate?

 

regards

tanuj



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