Premiere 13 - activating components issues

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new challenge appreciate help.

 

in premiere 13, when come publish & share, pop box appears 'activating component', needing me pop in serial number website & unlock key xxx-xxx, duly input , response registry updated.... 'export error - not have permission create or delete output file'

 

ive tried many things uninstall/reinstall - administration too

 

any suggestions?

hi david,

 

has been resolved ?

 

regards,

sandeep



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