Cutting twice from image trace

sorry if asked before, cannot find , new illustrator!

 

i can image trace when try cut using ai file, wants cut twice.  have changed no fill , stroke, ungroup , manually remove second lines.  surely there easier way that??

 

i used in cored draw , easier process..

 

what doing wrong please?  thank

you need check layer panel. check every object.

 

maybe there's white object been created background.

 

but without seeing file job crystal ball.

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