Reinstalling software after windows recovery

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i have adobe creative suite 5.5 design premium.

 

due windows issues have had reinstall windows 10 , subsequently reinstall adobe package.  entered serial number product allowed application open, subsequently got error message: "could not start adobe cs live subscription.  try again later."

 

i have tried again still getting same issue.  have checked account , can still see initial installation of software listed under registered products.

 

help in resolving appreciated.

 

thanks

uninstall cc including cc desktop app.

clean computer of cc , cs5.5 (if there any) files per http://www.adobe.com/support/contact/cscleanertool.html

restart computer (don't skip this)

reinstall cs5.5 programs.



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