Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. PLEASE HELP!

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error message:

"sorry, serious error has occurred requires adobe premiere pro shut down."

 

getting error message when try inside premiere here specs please help!

 

 

hardware overview:

 

  model name: mac pro

  model identifier: macpro5,1

  processor name: 6-core intel xeon

  processor speed: 2.4 ghz

  number of processors: 2

  total number of cores: 12

  l2 cache (per core): 256 kb

  l3 cache (per processor): 12 mb

  memory: 32 gb

  processor interconnect speed: 5.86 gt/s

  boot rom version: mp51.007f.b03

  smc version (system): 1.39f11

  smc version (processor tray): 1.39f11

  os x version: 10.11.4 (15e65)

 

trouble shooting :

uninstalled , reinstalled premiere cc

updated drivers

searched on forums (no result)

hey there. occassionally error when trying move clip @ exact moment pp trying autosave. can give me little more information happening on end? i'm assuming don't have wonky plug-ins installed? best, d



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