Subscription paid, still receive trial expiration message

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i've paid subscription on march, , cc worked till yesterday. when open cc app shows me messages. why??
schermata 2016-05-15 alle 10.37.11.pngschermata 2016-05-15 alle 10.46.43.png

hi,

 

please refer troubleshooting faq: should if have membership app acting if have trial?

 

hope helps!

 

regards,

sheena



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