Cannot log in til convert a pdf to word document

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when open pdf wish convert word document, can't log in.  window pops sign in email adress , password.  next window asks phone number.  message keeps coming saying registering of phone number not working.  ok.  click on "hop over" , nothing happens. can't log in, , can't pdf converted.  please help.

hi michelleb82523494,

 

could please let me know how trying export pdf ?

also please share screeenshot of window pop getting can analyze our end.

please share workflow?

are exporting pdf within reader ? if yes, please share exact version of reader , os version on system?

also try exporting pdf link : https://cloud.acrobat.com/exportpdf . log in adobe id , password .

 

let me know if able convert link .

 

regards

sarojini



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