asset extraction failed due to server or network issues

when trying extract image psd file - try save image local disk  following error ' asset extraction failed due server or network issues'. every image try save, on multiple psds. have reinstalled dreamweaver cc , have deleted extraction cache , general cache. still same error message - please :-(

i don't use extract features myself.  seem remember extract won't work psds contain artboards.

extract assets in dreamweaver cc

 

 

nancy o.

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