Catalog issue after reinstall
my wife photoshop elements 13 user trying this.
her older pc crashed , we've replaced newer machine, both running windows 10 changing 32 64 bit system. hadn't backed default catalog have done full system backups of both our machines on external hard drive, have access original catalog folder in original program data files. have recovered pictures , related files old original hard drive , on hard drive being used solely pictures, along side new ssd runs os , apps.
i, not being familiar elements, tried use catalog 'recover' import original catalog external hd back-up refuses perform task , when map location, says files cannot found.
is there way catalog on new installation? if can't import folder, going try physically move folder contents new system thought better check first see if that's appropriate, , if is, should folder go in order ensure read?
any appreciated!
jim
hi lindalkoski
please try following article might you.
elements organizer | troubleshooting catalog issues
regards,
sandeep
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