Access denied when opening ANY pdf

how access file in adobe xi.

 

reinstalled 3x.

 

every file says "access denied"

hi linda mathieu,

 

please let know dot version of adobe application , os using.

are not able open of pdf?

try disable protected mode @ start up. navigate edit menu > preferences > security (enhanced) , uncheck box "enable protected mode @ start up".

let know if resolves issue.

 

regards,

meenakshi

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