Photoshop Premiere Elements 14 hangs at "Sign in" screen
hello,
i trying install premiere elements 14 newly purchased genuine dvd.
i have tried numerous times, installation hangs @ screen telling me must sign-in adobe in order install. have account, never far entering details. screen hangs @ initial page.
i using 64 bit win 7 desktop. have other adobe software, including lightroom on machine.
can advise how move forward installation? surprised find myself in such situation software such high profile company.
i grateful help.
regards,
mike *******, scotland
hi mike
try using adobe download link , validate serial number disk. may wish uninstall first installation, using windows control panel, before starting download.
https://helpx.adobe.com/premiere-elements/kb/premiere-elements-downloads.html
if have photoshop elements, there separate download page.
https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html
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