Signature won't save to pdf

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i using fill & sign tool place signature on document.  see signature being dragged place not save or paste document.  worked yesterday downloaded upgrade , doesn't work , it's critical business.  idea if have change setting or re-set after upgrade?  tried uninstalling upgrade won't uninstall.   thanks.

hi kathyl51239973 ,

 

please follow thread reset preferences acrobat software :- how reset preference settings in acrobat.

if on windows os, open acrobat, navigate menu & repair installation.

would know happening documents or document.

please check different user account admin rights replicate issue .

 

regards,

yatharth 



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