Cant install Creative Studio 6

hey downloaded adobe creative studio 6 mac, when run installer error: installer couldn't initialized.

i tried update java , used cc cleaning tool error still there.

i have macbook pro el capitan, 2,6 ghz intel core i5, 8gb 1600 mhz ddr3.

can please help.

try though error message doesn't match how open third-party apps unidentified developers in mac os x « mac tips

 

if fails, start @ top , work way down applying applicable fixes until problem resolved.

 

if cc (win):  https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

 

 

if, error is:

 

"installer failed initialize. file not found." or "installer failed initialize. due missing files."

first, rename oobe folder oobe.old.

 

to find oobe:

64 bit win os: program files x86\common files\adobe\oobe

32 bit win os: program files \common files\adobe\oobe

 

mac os: hd>library>application support>adobe>caps

mac os: user>library>application support>adobe>oob

 

if fails or isn't exact error see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) , reinstall.

 

if you're using dvd install:

copy disc contents desktop directory , install directory.

 

if you're using mac:

1. try create new user account in mac administrator priviledges.

2. login new user, navigate mac hd> application> utilities> adobe installer folder, locate products adobe reader, adobe flash, adobe air , un-install them

3. navigate user library> application support> adobe , move adobe trash.

4. navigate mac hd> library> application support> adobe , move adobe trash.

5. start installation again.

 

 

if applicable above fails, check installation logs:

http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html

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