Comments invisible after latest upgrade - help?

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(i'm moving own thread since it's not same issue 1 replied to):

 

2 mac users in our group having "invisible" comments since upgrading latest version of acrobat dc pro (2015.016.20039). , adobe reader. can see comments in comments bar, can't see them anywhere on page. it'll jump spot comment should be, won't show markings on pdf. here's example:

 

comments-invisible.jpg

the same problem happens after deleting preferences:

same-problem.jpg

 

is else having comments issue after latest upgrade? show comments bubbles, show insertion points, , never show strike thru. quirky , inconsistent.

 

we're using webdav server store our comments, if that's relevant. both of on os x 10.11.4.

i opened same file in reader dc, , markups still invisible. downloaded old version of reader xi , able see comments.

 

so it's issue how latest version of acrobat pro dc , reader dc handling comment visibility.

 

anyone else having problem or have solution? clunky workaround use acrobat pro dc turn pdfs comments-enabled files, open same files in adobe reader xi in order see damn comments.



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