Photoshop CC - Application components missing from the Application directory

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hello - appreciate adobe community ...

i attempting install adobe photoshop cc (2015), continue error:

"some of application components missing application directory, please reinstall application." every time attempt launch application (see screenshot below).

 

the download / extraction / installation process runs each time attempt ... have reinstalled application 6 times, followed instructions use adobe cleaner tool remove creative cloud components, , redownloaded creative cloud application photoshop cc ...

 

i've rebooted computer each time ... still no avail.

 

i've looked through logs in pdapp.log file, , found these 2 error msgs:

[error] |  | asu | opm | p7native |  |  | 7372 | oobelib returned error: 1

[error] |  | asu | opm | cryptengine |  |  | 6512 | failed in key3list generation

 

system info:

i running windows 7 enterprise - service pack 1; 64-bit

intel i7-2640m cpu @ 2.8ghz

16gb ram

adobe creative cloud version 3.6.0.248

 

please help. have no idea next ...

 

double click photoshop.exe in installation directory.  problem?



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