Can not up date CC receive notice Error 49. What do I do ?

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same title error 49

error 49 https://forums.adobe.com/thread/1491394 , https://forums.adobe.com/thread/1353632



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Error message "an output module failed. The file may be damaged or corrupted" when I try and export to external hard drive.

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when export onto local hard drive on macbook works smoothly; however, due storage problems have use external hard drive. haven't been able export yet whenever try exporting onto hard drive error message: output module failed. file may damaged or corrupted" when try , export external hard drive. hard drive has more enough memory doesn't seem problem. hard drive formatted fat32.   thanks! im new after effects don't know other specs list. top 2 hits imho. 1. fat32 holds 4gb per file 2. avg installed? linkscanner/online shield turned on? ------------------   here's bam list output module failed.   1.disable multiprocessing 2 update adobe updates 3.your footage may have video/audio errors. can render png image sequence? or transcode in handbrake first 4. use adobe media encoder-instead of using built-in after effects render queue 5. edit > purge > memory & disk cache 6. manually purge disk cache-preferences > media & disk cache,” location is displayed...
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