Im trying to enter my code to redeem my purchase. ERROR ERROR

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im trying enter code redeem purchase.
its send url: https://redeem.licenses.adobe.com/getserial
then says .this code cannot redeemed here; appropriate url redeem code https://creative.adobe.com/redeem
and in 2nd url, says: we sorry. seem have problems on our own. try again later.
forever! does'nt change @ all. have been trying time.
pls help! (and sorry noobie english)

thnks.

redemption code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

-and https://forums.adobe.com/thread/1572504

or

this open forum, not adobe support... below contact adobe staff help

while forums open 24/7 may not contact adobe support @ times

chat help: mon - fri  5am - 7pm  (us pacific time) <=== note days , time

be sure remain signed in adobe id before accessing link below

creative cloud support (all creative cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html



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