Need help with VIP number: (redacted)

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dear team,

 

we have purchased 3 license ai, in design , photoshop vip number: (redacted) anniversary date: 19-may-2017

however, account not work error: no subscription found. trial has expired.

 

please help.

 

moderator's note: public forum , i'm not sure vip numbers should posted.

contact support - link below click still need help? option in blue area @ bottom , choose chat or phone option...

make sure logged in adobe site, have cookies enabled, clear cookie cache.  if fails connect try using different browser.

 

creative cloud support (all creative cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvmn )



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