Captivate 9 question slide not advancing on key stroke

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hello captivate community,

 

in captivate 9 have question slides (knowledge checks). work fine part.

 

if user selects correct response, clicks submit, , hits 'y' key can advance. but, if user selects incorrect response first, submit, correct response, , submit again, 'y' key not advance them. clicking anywhere advance them in case. make sense?

 

works

correct response > submit > 'y' key advances

 

no work

incorrect response > submit > correct response > submit > 'y' key not advance

 

i cannot find settings cause this. appreciated. thanks.

how many attempts provide?



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