Photoshop Elements - Guided Edit does not work (mac)

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hi, installed photoshop elements , have tried several times guided edit. when choose guided edit opens photo not open guide on right hand side (i have seen how supposed work in youtube videos).

 

i can click next or cancel in bottom right. clicking next nothing, clicking cancel works in sense cancels doing (which pretty nothing @ point).

 

the tools available when im in edit mode hand or zoom on left.

 

i haven't tried every single guided edit, ones have tried far have same "error".

which version of pse using?

which version of osx using on mac?



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