Accessibility Name/Description Not Read By JAWS

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i've got course, built in captivate 9, works great in every aspect except 1 thing.  jaws won't read accessibility names/descriptions on images.  i've published swf , in html5, result same: course launches, audio narration plays, closed captioning appears, image descriptions ignored.  ever experience before?  if so, able determine cause , solution?  in advance!  appreciate it!!

in post: re: jaws screen reader not reading captivate file caption text,

rodward provides advise on approaching accessibility, further details in published report.

 

it may closer solution.



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