Reloading Lightroom

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i have 2 lightroom programs... 1 @ work on work computer it's own lightroom (dell) , 1 @ home personal computer , program (dell).  had have computer @ work wiped , after need reload lightroom program.  every time go in , put in redemption code says, "oops! code has been redeemed using different adobe id."  each station has it's own , has 2 different log ins , passwords.  how find out problem is?  1 @ home works fine.  tried using both log-ins, figured why not try?

 

can me?

 

ms. beaves

hi teresa,

 

you can see serial number on machine activated below location.

 

for mac:  serial number  /users/[user name]/library/application support/adobe/lightroom/lightroom 6.0 registration

 

for windows: c:\programdata\adobe\lightroom\lightroom 6.0 registration.lrreg file.

 

if not please provide redemption code via private message , email serial number on registered email address.

 

regards,

gautam



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