Window: "Adobe InDesign CC 2015 doesn't work anymore"

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i using creative cloud , every prgram works fine, except indesign.

 

when try open indesign window says: "adobe indesign cc 2015 doesn't work anymore. there problem causes program not work anymore. program closed , there mentioned when solution available " button "close program".

 

i've tried reinstall indesign, didn't help.

 

photoshop , other programs cloud work fine, indesign won't run , don't know can problem.

 

do of know answer?

 

p.s.: window message translated english, sorry if sounds gibberish.

hi dennis,

 

are working on windows computer? if yes, version of os?

please follow steps below narrow down issue :

1. launch event viewer (type "eventvwr" in windows menu search box or run box)

2. expand windows logs

3. select aplications

4. errors (in red), particularly application errors

5. check if faulty application indesign, if yes, check "faulty module". below screenshot help.

1.png

do share details can give further troubleshooting steps.

 

regards,

om



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