Why would it take 24 hrs to receive an email to download a newly purchase product?

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i purchased lightroom on phone adobe sales person. told receive email download new purchase. after 1 hr , still had not received email called support. after being transferred several different people told take 24 hrs processing. 18 hrs later connect live chat after 40 minutes on chat told take 24 hrs email. can not understand why difficult purchase product.

you can download lightroom below link :

 

install photoshop lightroom

 

 

if had received serial number , can use activate app .

 

if haven't received serial number , time being install app trial , later once receive serial number , can activate later .



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