Deactivation on old computer / Registration on new computer

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i have installed acrobat pro xi on new computer following deactivating serial number on previous computer.

 

acrobat informing me program registered on 2 computers, though deactivated on previous one.

 

i no longer have access previous computer.

 

is there way serial numbers can deactivated machines in order enable me register on new computer?

 

look forward responses.

hi jagdownton,

 

you need contact customer care. sign on user id , select product list provided.

then select chat or phone option under "still need help? contact us".

 

regards,

meenakshi



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