Lightroom 2015.5.1continues to crash constantly, at deadline. please help.

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description:

  problem caused program stop interacting windows.

 

 

problem signature:

  problem event name: apphangb1

  application name: lightroom.exe

  application version: 6.5.1.10

  application timestamp: 571b61a0

  hang signature: 1c87

  hang type: 0

  os version: 6.1.7601.2.1.0.256.48

  locale id: 1033

  additional hang signature 1: 1c873da99683cafe85dddedd4b8937f5

  additional hang signature 2: acc4

  additional hang signature 3: acc48df9261c9be04053c06e36873060

  additional hang signature 4: 1c87

  additional hang signature 5: 1c873da99683cafe85dddedd4b8937f5

  additional hang signature 6: acc4

  additional hang signature 7: acc48df9261c9be04053c06e36873060

 

 

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  c:\windows\system32\en-us\erofflps.txt

hi crad,

 

at point of time lightroom hang?

does hang launch or while working in develop module?

 

follow these steps manually disable gpu in lightroom , then, check:

  1. navigate %appdata%\adobe\lightroom\preferences\lightroom 6 preferences.agprefs.
    appdata hidden default. so, press windows , r keys open run window , type %appdata%.
  2. open file lightroom 6 preferences.agprefs in notepad.
  3. change line useautobahn = true line: useautobahn = false
  4. save , close file lightroom 6 preferences.agprefs.
  5. launch lightroom again , check if works fine.

 

regards

chetna



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