Preview showing different than Captivate programming

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good morning,

 

i having troubles getting end of course assessment display correctly.  working in our lms, had make updates unrelated assessment.  when republished, assessment isn't displaying correctly.  displaying correctly in captivate.

 

screenshot 1:  taken directly captivate.  how supposed display:

incaptivate.jpg

 

when preview or publish it, how displaying:

rendered.jpg

 

any ideas?  assistance can provide!

which version use? cp9 since talk knowledge check?

 

is feedback message default one, or did create display using action?

 

can check quizzing master slide used? did delete embedded objects (those not have individual timeline)?

is updated project? if yes, version? suspect that.



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