Lightroom Trial Installation Errors

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i downloaded lightroom trial 2 days ago , still have several errors upon opening , have not been able use product:

 

i first get: could not call c function: private_load_agcoretech

 

it takes several clicks of ok or x close out of , get: win32api error 193 ("(unknown error)") when calling ::loadlibrary getcfunction

 

i click ok , first error again. when click okay loads lightroom.  however, there no way import library , when click on library, book, or slideshow other errors.

 

i have uninstalled , reinstalled same errors, exited , logged in,  rebooted , still no luck. posted in installation forum , had 1 suggestion download visual c++ redistributable visual studio 2012 update microsoft didn't fix either. 

 

there no phone support product either , 7 day trial limit i'm running out of time , have 5 days left see if want switch product.

what's os?



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