Cant process payment for Adobe CC

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hi,

i architecture student hk wishes purchase adobe cc edition students.

 

after multiple times of attempts, still same message: there problem processing order, please contact our customer service team on 30714922 assistance.

 

i have called customer service officer yesterday , response needed use credit card or change browser did told still not process payment. called again , gave me list of contacts , said reach resellers found none of them "cater" single order student, frustrating.

 

i didn't think spend time on buying cause quite amateur in opinion adobe can't basic thing.

also customer service officer spoke weird accent , hard understand saying chose language found languages available english , mandarin don't speak mandarin maybe adobe can consider getting officer helpful can speak cantonese

 

[duplicate message deleted... posting same question more once confusing... mod]

[this open forum, not direct line adobe support... need wait reply]



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